Marlborough Primary School in Harrow (North London) accommodates 700 children and staff and as part of the Priority School Building Programme in 2015, the school was designated to have its existing dilapidated CLASP system buildings demolished and replaced with a brand new building. The construction was awarded to Kier Construction and among various other sub-contractors, Silver Group was appointed for the installation of the complete intruder & fire alarms, access control CCTV systems and refuge systems.
These days protecting our children at school is more important than ever before with various potential threats. The safety and security solutions must be extremely effective at all times whilst not impeding the childrens playtimes and activities. Sadly, it is outside of school hours that the buildings are at increased risk against theft and fire. Therefore, it is imperative that the systems used must be effective at all times. Upon the new build of the three form entry school on the confined suburban site, the opportunity arose for a complete clean slate, state of the art system that would provide the schools safety and security.
The Silver Group Solution
Having successfully been awarded the contract to design, supply and fit, Silver Group proceeded with the installation of the following:
Audio intercom at the main entrance with proximity reader and fobs allowing access for staff through the secured door. The exit only pedestrian gate was also fitted with matching access control along with a powerful magnetic lock preventing unauthorised exit. Additional access control systems were installed for the reception door.
High definition IP cameras were installed externally throughout the site at key positions ensuring full coverage. These were linked over ethernet to the multi-channel hard disk video recorder giving high quality recording capability for over 30 days. A large LCD colour monitor was installed for live monitoring in the ground floor office.
The Silver Group Difference
Of course installing the system is only part of the story, it is imperative (not to mention a legal requirement) that the systems are correctly maintained. Customer service and maintenance is where Silver Group really pride themselves – that’s why we proudly offer our 100% Satisfaction Guarantee.
Therefore who else to consider for the first years’ service contracts for all the security and fire safety systems. It was much more than just logic of using the same installer, it made great financial sense for the school too, since by combining the service agreements to a single provider they were able to save a considerable amount on their annual costs.
In fact, when it came to renewal of that annual contract, it was an easy choice. Instead of having to select their service provider via the local authority, the schools management decided to come to Silver Group directly, ensuring that the same exceptional customer service they had received from Silver Group was maintained. And once again, Silver Group kept their costs low ensuring the school’s ever restricted budget were adhered to.
May be its the reassurance that whenever they need advice on the telephone or need an engineer on site for a non-scheduled visit we are there for them, nothing is too much trouble!
Another advantage for the school is that because all Silver Group engineers are DBS cleared and trained on all aspects of the equipment, it means that a single engineer visit can carry out the regular servicing on the CCTV, access control systems as well as the fire and intruder alarms together. That saves the school considerable administration and disruption.
“It’s been a pleasure working with the team at Marlborough Primary School” Sergio De Michele, Silver Group’s Managing Director continues “and we look forward to providing the Silver Group Service for many years to come. As well as the school in Harrow, we have installed similar solutions of CCTV, security and fire alarms for many other schools and colleges across the region.