Polyteck is the UK’s leading International Building Services Company specialising in commercial and property maintenance, electrics, security and HVAC. They operate in the public, private, retail, hospitality and leisure sector providing a comprehensive portfolio of building services fulfilling all types of contract delivery – reactive, planned, preventative – 24 hours a day, 7 days a week.
Polytech were building 63 apartments in a large residential block in the affluent area of North West London. 28 of these were existing apartments and were occupied. A new door entry system was required for the conversion of the lower retail units to residential. The existing occupied flats above would also need their systems upgrading without any loss of service.
Understandably, Polyteck therefore not only needed intercom system experts but also a partner that could manage a complex project. Being a long standing client of Silver Group, they were aware of the Silver Group difference, with their meticulous attention to detail, high standards of security systems and associated workmanship.
The Silver Group Difference
Silver Group won the tender by simply demonstrating they had done this type of work on several previous occasions and had all the project experience and relationship with the best quality security manufacturing partners to manage the entire project. Silver Group’s meticulous attention to detail was immediately apparent and Polyteck felt this aspect of the construction was in safe hands.
How it was done
Silver Group immediately spent considerable time planning how the project was going to implemented. A thorough project plan was devised with Gant charts, dependencies and team structures, along with transport, delivery, parking and other logistical challenges fine-tuned. Work began in July 2015.
Firstly, Silver Group wrote a letter to all the 28 existing tenants, giving them contact info and a range of dates that they could book their slot in for the upgrade work to be done. The responses were collated, organised and a project schedule devised. Further communications to all the existing tenants on a time slot and date that the work would be done, as close to their original request as possible. In many cases, the residents had their intercoms change on the very day and time they requested!
In phase two, which of course overlapped phase one, the installation of the new apartments on the lower floors was started. This was done in phases:
• First fix, pre-plasterboard, all wiring was done using CAT5 cabling. Silver Group always run two cables to each system in case of damage during the building and plastering phases.
• Each intercom system was tested and signed off, ensuring greater diligence by speedy plasterers and tradesman.
• On second fix, after plastering and decorating, the handsets were installed, fixed and tested.
• Each of the apartment intercom systems had to linked to three different doorways: the main entrance, side door to Finchley Road Tube Station and car park.
Finally, all door entry systems were tested across all three entrances and signed off.
The client was delighted! The work finished in August 2016 and each flat now has a modern stylish intercom running from three entrances. There were no complaints and over 95% of existing apartments upgraded at the time the tenants had requested. The entire project was completed on time and on budget. This ensured the freehold and management company were delighted as the new and existing tenants experienced minimal disruption.